Reviews and Referrals have Changed Blog Post

4 Ways Patient Referrals and Reviews Have Changed

Lauren Tighe Blog, Reviews

Before the explosion of the internet, patient referrals and reviews were mostly face-to-face recommendations between a patient and a non-patient. These recommendations could occur¬†outside a neighbor’s home, at a friend’s dance recital, or at the grocery¬†store. Today, patient referrals take place on Facebook recommendations, Google Reviews, text messages, and referral programs. A new patient’s first point of contact with your …