Dental Anxiety

Increase New Patients By Reducing Dental Anxiety In Your Office

lucentspot Blog, Dental Coaching, Team Building Leave a Comment

Many patients struggle with dental anxiety which can stop them from going to the dentist. There are a number of ways your dental office can create a comfortable environment for your patients to reduce their anxiety. Here are a few you can start implementing today! 1. Decor The color of your office walls and the decor in the lobby sets …

Tips to Get More Google Reviews

lucentspot Blog, Digital Marketing, Google My Business, Uncategorized Leave a Comment

When potential patients search for your practice online, one of the first things they do is read online reviews. If you have a few reviews or proportionately more negative reviews, then you may be letting potential customers leave before they even walk in your front door. Below are a few tips to help your practice gain more google reviews. 1. …

Chatbots

Can a Chatbot Improve Patient Communication?

lucentspot Blog, Dental Coaching, Patient Experience, Phone Calls, Practice Technology, Website Leave a Comment

Patients today want a quick, easy way to book their appointments. Long gone are the days of carefully typing a phone number onto a keypad. Today patients want to click to call, or better yet, type to schedule with chatbot. Everyone from Google to Facebook to dental specific tech companies have developed tools to allow dental offices to schedule patients …

Increase Treatment Plan Acceptance Rates as an Introvert

lucentspot Blog, Dental Coaching, Patient Experience, Team Building Leave a Comment

We hear the same story from dentists across the country. They love practicing dentistry. They want to improve their patient’s oral health. Their downfall? They are uncomfortable selling. Whether you are an introvert or extrovert, you can present treatment plans and sell them without worry. Below are our top tips for introvert dentists to increase their treatment plan acceptance rates. …

10 Cs of Employee Engagement

The 10 Cs of Employee Engagement

lucentspot Blog, Dental Coaching, Team Building Leave a Comment

If you are feeling a lull in your practice, you are not alone. When your team feels disinterested in your work and practice goals, it is hard to stay motivated. Employee engagement can increase collections, enhance the workplace environment, and make your patients more comfortable! Here are a few ways you can jump-start your practice through the 10 Cs of …

Free Facebook Tech Tools That Will Get Better Results For You

lucentspot Blog, Content, Digital Marketing, Facebook, Marketing, Social Media Leave a Comment

Building a presence on Facebook can feel like an upward battle. Driving engagement, producing valuable content, all while pushing visits to your website and calls to your office can be exhausting! At Lucent Spot Marketing, we have compiled four free tools to help mitigate some stress and steer you and your practice in the right direction. No one knows the …

Body Language

Use Body Language To Improve Communication in Your Dental Office

Sara Feipel Blog, Dental Coaching, Team Building Leave a Comment

In your practice, it is key to understand body language. This can not only improve the connection with your team, but it can also make your patients feel more comfortable. Simply, body language is everything that is not spoken. As people, we use this skill when we talk to others — even if we do not realize it. More specific …

Improve Your Front Desk to Improve Your Office

Sara Feipel Blog, Dental Coaching, Patient Experience, Phone Calls, Team Building Leave a Comment

Yes, the latest technology and skills can get your more patients, but if your front staff is not invested in your success it will be hard to grow. The front staff is usually the first point of contact for patients. Their point of view, attitude, and helpfulness reflect on your entire practice. So, they should put your practice in a …

Marketing Budget

The Worst Advice we Have Heard About a Dentist’s Marketing Budget

Sara Feipel Blog, Dental Coaching, Marketing Leave a Comment

If a marketing budget sounds like a reward instead of a tool, stop right now. Grab a chair and let’s chat about your marketing budget. Really, it is not your, or anyone’s fault, but a marketing budget can sound far-fetched. Below are a few myths and their facts. Okay, let’s get started. 1. Myth: This is a dental practice, not a …

IGTV

Instagram Update: 1 Billion Users and IGTV – What Dentists Need to Know

Sara Feipel Blog, Digital Marketing, Social Media, Video Marketing 1 Comment

The way patients use media today is different from the way it was used 6 months ago. On June 20, 2018, Kevin Systrom, CEO of Instagram, introduced a new facet: Instagram TV (IGTV). Instagram is now the third largest social network, behind Facebook and Youtube. Thus, the social media giant should not be ignored. What is IGTV? Simply, you can use …