Hey Marketing…Support Your Front Office Staff!

Lauren Tighe Blog, Branding, Dental Coaching, Marketing, Team Building

We all know marketing is responsible for lead generation. But, just because you bring in the leads, it doesn’t mean that they will turn into patients. The front office staff or the people in your office who answer the phones are responsible for turning that lead into a patient. So, what’s the problem? The problem is, more often than not, front …